{"id":99,"date":"2021-03-15T13:40:51","date_gmt":"2021-03-15T13:40:51","guid":{"rendered":"https:\/\/global.idseal.com\/?page_id=99"},"modified":"2025-08-26T07:15:28","modified_gmt":"2025-08-26T07:15:28","slug":"support-pro-tec-general","status":"publish","type":"page","link":"https:\/\/www.idsealcanada.ca\/fr\/support-pro-tec-general\/","title":{"rendered":"Support Pro-Tec General"},"content":{"rendered":"<div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e99-e1 m2r-0 m2r-1\"><div class=\"x-row e99-e2 m2r-3 m2r-4 m2r-6 m2r-7\"><div class=\"x-row-inner\"><div class=\"x-col e99-e3 m2r-9 m2r-a\"><div class=\"x-text x-text-headline e99-e4 m2r-c\"><div class=\"x-text-content\"><div class=\"x-text-content-text\"><h1 class=\"x-text-content-text-primary\">Terms Of Use<\/h1>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"x-section e99-e5 m2r-0 m2r-2\"><div class=\"x-row e99-e6 m2r-3 m2r-5 m2r-6 m2r-8\"><div class=\"x-row-inner\"><div class=\"x-col e99-e7 m2r-9 m2r-b\"><div class=\"x-text x-content e99-e8 m2r-d\"><p style=\"font-size:12px;padding-bottom:10px;\"><a href=\"..\/\">Home<\/a> &gt; <a href=\"\/fr\/support-pro-tec\/\">App Support<\/a> &gt; General<\/p>\n\n\n\n<h2 style=\"text-align: left;\">General<\/h2>\n\n\n\n<a id=\"gen-vpn\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">What is VPN and how do I turn it on\/off?<\/h4><\/a>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590870\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - The Main Screen - Turning the VPN on off\"><\/iframe><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-VPN-1.jpg\" alt=\"image on-off VPN\" class=\"wp-image-2720\"><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-VPN-2.jpg\" alt=\"image deactivate VPN\" class=\"wp-image-2721\"><\/figure>\n\n\n\n<a id=\"gen-scan\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How do I perform a scan with IDSeal Pro-Tec?<\/h4><\/a>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590776\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - The Main Screen - How to run a scan with IDSeal Pro-Tec\"><\/iframe><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Status Scan \u2013 Main Window<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Scan-1.jpg\" alt=\"image scan main\" class=\"wp-image-2723\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Login Credentials Scan<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Scan-2.jpg\" alt=\"image scan login credentials\" class=\"wp-image-2724\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Personal Information Scan<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Scan-3.jpg\" alt=\"image scan personal information\" class=\"wp-image-2725\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Browsing Tracks Scan<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Scan-4.jpg\" alt=\"image scan browsing tracks\" class=\"wp-image-2726\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Documents Scan<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Scan-5.jpg\" alt=\"image scan documents\" class=\"wp-image-2727\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Dark Web Scan \u2013 Email<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Scan-6.jpg\" alt=\"image scan dark web email\" class=\"wp-image-2728\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Dark Web Scan \u2013 Password<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Scan-7.jpg\" alt=\"image scan dark web password\" class=\"wp-image-2729\"><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Antivirus Protection Scan<\/h4>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Scan-8.jpg\" alt=\"image scan antivirus\" class=\"wp-image-2730\"><\/figure>\n\n\n\n<a id=\"gen-scan-tray\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How do I perform a scan from the system tray?&#xFEFF;<\/h4><\/a>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590339\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - Settings and Configuration - How to scan from the tray\"><\/iframe><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Scan-System-Tray.jpg\" alt=\"image scan system tray\" class=\"wp-image-2737\"><\/figure>\n\n\n\n<a id=\"gen-webcam\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How to activate\/deactivate Webcam Protection?<\/h4><\/a>\n\n\n\n<p>Below are two options to Activate\/Deactivate the Webcam Protection. The action can either be completed from within the application or from the system tray for faster access.<\/p>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590422\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - Settings and Configuration - How to turn on the webcam protection from the tray\"><\/iframe><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Webcam-Protection.jpg\" alt=\"image enable-disable webcam protection\" class=\"wp-image-2739\"><\/figure>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590751\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - The Main Screen - How to activate deactivate the webcam protection\"><\/iframe><\/div>\n\n\n\n<a id=\"gen-microphone\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How to activate\/deactivate Microphone Protection?<\/h4><\/a>\n\n\n\n<p>Below are two options to Activate\/Deactivate the Microphone Protection. The action can either be completed from within the application or from the system tray for faster access.<\/p>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590395\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - Settings and Configuration - How to turn on the microphone protection from the tray\"><\/iframe><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Microphone-Protection.jpg\" alt=\"image enable-disable microphone protection\" class=\"wp-image-2740\"><\/figure>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590731\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - The Main Screen - How to activate deactivate the microphone protection\"><\/iframe><\/div>\n\n\n\n<a id=\"gen-microphone\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How to setup and activate Tracking Protection?<\/h4><\/a>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590696\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - The Main Screen - How to setup and activate the tracking protection\"><\/iframe><\/div>\n\n\n\n<a id=\"gen-bp\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">What is Browsing Protection and why do I need it?<\/h4><\/a>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590958\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - The Main Screen - What does the browsing protection do Why do I need it\"><\/iframe><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Browsing-Protection-1.jpg\" alt=\"image on-off browsing protection\" class=\"wp-image-2747\"><\/figure>\n\n\n\n<a id=\"gen-bp-on-off\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How do I turn Browsing Protection on\/off?<\/h4><\/a>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590835\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - The Main Screen - Turning the browsing protection on off\"><\/iframe><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Browsing-Protection.jpg\" alt=\"image on-off browsing protection\" class=\"wp-image-2742\"><\/figure>\n\n\n\n<a id=\"gen-ab\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">What does the Ad Blocker do and why do I need it?<\/h4><\/a>\n\n\n\n<p>The ad blocker feature provides both convenience and security. When turned on, you can surf the web safely and conveniently without being annoyed by flashing banners and distracting ads. Furthermore, the ad blocking feature will block both static and dynamic banners, making your browsing experience smoother, faster and safer \u2013 disabling misleading banners that may lead to malicious websites or initiate rouge downloads.<\/p>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590928\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - The Main Screen - What does the Ad Blocker do and Why do I need it\"><\/iframe><\/div>\n\n\n\n<a id=\"gen-privacy-results\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">What do the privacy scan results mean?<\/h4><\/a>\n\n\n\n<p>IDSeal Pro-Tec will scan and report back with a list of records that entail sensitive information present within your locally stored personal documents (such as bank statements and medical bills), logged credentials to your preferable online accounts (banks, social media, web mail, etc.) and more.<\/p>\n\n\n\n<p>These records are considered sensitive as they include or provide information that may put your privacy in jeopardy. These are not viruses, and do not necessarily need to be deleted \u2013 but, we strongly recommend reviewing the results and encrypting them into the vaults provided within the software to make sure they are highly secured and not discoverable and approachable by others.<\/p>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590922\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - The Main Screen - What do the privacy scan results mean\"><\/iframe><\/div>\n\n\n\n<a id=\"gen-shutdown\">\n<h4 style=\"color:#2B93D1;padding-top: 140px; margin-top: -100px;\">How do I shutdown IDSeal Pro-Tec?<\/h4><\/a>\n\n\n\n<div class=\"embed-responsive embed-responsive-16by9\" style=\"padding-bottom:5%;\"><iframe class=\"embed-responsive-item\" src=\"https:\/\/player.vimeo.com\/video\/469590377\" allowfullscreen=\"allowfullscreen\" title=\"Pro-Tec - Settings and Configuration - How to shut down the software\"><\/iframe><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.idseal.com\/wp-content\/uploads\/2021\/02\/Pro-Tec_Settings-Shutdown.jpg\" alt=\"image shutdown Pro-Tec\" class=\"wp-image-2744\"><\/figure>\n\n\n\n<p style=\"padding-bottom: 10%;\"><\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Terms Of Use Home &gt; App Support &gt; General General What is VPN and how do I turn it on\/off? How do I perform a scan with IDSeal Pro-Tec? Status Scan \u2013 Main Window Login Credentials Scan Personal Information Scan Browsing Tracks Scan Documents Scan Dark Web Scan \u2013 Email Dark Web Scan \u2013 Password Antivirus Protection Scan How do&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry","no-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/www.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/pages\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":2,"href":"https:\/\/www.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/pages\/99\/revisions"}],"predecessor-version":[{"id":664,"href":"https:\/\/www.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/pages\/99\/revisions\/664"}],"wp:attachment":[{"href":"https:\/\/www.idsealcanada.ca\/fr\/wp-json\/wp\/v2\/media?parent=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}